Owner FAQs

Yes, as of 2023 all landlords are required to allow section 8 for their property. We work directly with the agencies and maintain our high quality standards for incoming residents.

Yes, all of our property managers are active and licensed real estate broker’s in the state of Illinois.

We have an actively monitored emergency line. This line is open for owners and residents alike. If it is a non-emergency issue, we kindly ask that you respect our manager’s business hours. We guarantee they will get back to you within one business day.

Yes! Our favorite part of our job is giving you money. You have the ability via our online portal to update your banking information so we can deposit into your preferred account each month.

We handle all the leasing paperwork and signatures. We share general information such as the rent amount, and lease term, but keep the tenant’s sensitive information private to stay in compliance with Illinois’ laws and regulations.

Yes, our company is very active in real estate sales and has a big network of investors who are on the hunt for new properties. We can use our network to help you quickly find a buyer or seller for your needs. We can also help you with your pro-forma and repair estimates.

We pay out owners at the end of each month and submit funds directly to your bank account of choice.

We collect 99% of our rent via online payments through the resident’s portal and the remaining through checks or money orders. Rent is always due on the 1st. If rent is not collected on the first we send late notices out starting on the second. If rent is still not paid we systematically increase our demand for rent with letters, calls, fees, and attorneys if necessary.

Most leases are for 12 months, but we occasionally sign leases as low as 6 months and up to 18 months. We always try to structure the lease to ensure it ends at a time that works best for the property and owner.

Most residents are paying a security deposit equal to one month’s rent. However, we have the ability to move in low-risk resident’s without a security deposit and in exchange we offer the owner a guarantee up to 1 month’s rent.

We can start managing once we have a signed management agreement in place. We prefer the owner’s have the house rent-ready but we can accommodate any initial repairs and cleaning to get the house in rent-ready shape.

We manage multi-family apartments, single-family homes, and student housing.

We tailor each set of reports to each owner, but at a minimum you will get reports that show all of your income and expenses, running bank balance, and receipts for any expenses incurred within the period.

We always hold the security deposits. As the security deposit is the resident’s money, we are required to hold these funds in a trust bank account until they are due for damages or to be returned.